Knowledge is power. Ask away – we'll answer.

What is branding and what's so important about it when it comes to my business?
Branding is the face of your business. It's how you present your company to customers and it's often the first impression a customer gets of your business. It includes your logo, the design of your marketing pieces and the voice of your copy. It conveys a mood, evokes a feeling and defines positioning. Branding makes your brand memorable and helps set you apart from the competition.

How do you prefer payment? Is it ok to pay with a credit card?
Normally, we prefer a check when payment is due on a project. But due to cashflow issues with many businesses, jN Did That now accepts credit cards through Google's "Google Checkout" online service. This is a safe and secure way to handle payments for all parites.

What is Email Marketing? Is it better than a direct mail campaign?
E-mail marketing is just what it sounds like- marketing through e-mail. E-mail marketing is a cost-effective marketing solution that helps you to connect with your customers on a more personal level and it can be tracked easily. And, unlike direct mail, you don't pay for postage and there are no printing costs.

Will you be able to help me decide where my budget is best spent?
What marketing materials would best suit the needs of my company?
Yes. We can help you determine the right marketing mix for your company, your goals and your budget. We'll help you find just the right combination of print, online and social media and make it work for your business.

I have a business and my materials are looking a little dated. Can jN Did That help me breathe some new life into my materials without loosing the equity I've established in it over the years?
Yes. We can give your brand a "facelift"- we'll refresh your logo and other marketing collateral so it's your brand with a modern touch. We have many clients that have been more than happy with updating their branding without loosing any brand equity.

Do you handle printing of the pieces you design?
Yes. We have relationships with several printers and can get you a great result with a very competitive price.

I want to set up a website for my company - what do I need to do? Where do I start?
At jN Did That, we offer a complete turn-key solution. We'll help you come up with names for your site (www.YourWebsiteName.com) and even take care of registering everything, hosting, and even setting up your initial email accounts. From there we design the website to your needs and get your input every step of the way, just like any other project we work on. In working with us, you can rest easy that you don't need to be a computer expert to get great results online. That's why we do this for a living.

Once I start a project with jN Did That, what's the process? How does this work?
After reviewing the project details and goals, jN Did That will provide you with several design options to choose from. From there we can tweak the layouts to your liking. After a final design has been chosen, the project will be printed, placed on line, etc. We will not rest until you're staisfied with the final project and you feel competant that it will accomplish your goals.

I keep hearing about this Social Media thing - what is it? Does my company need it?
Facebook, Twitter, MySpace, social bookmarking, blogging- there's a lot of Web 2.0 out there and we're here to help you navigate it. jN Did That will help you determine which social media will fit best for your business goals and how you can make it work. We can set up accounts for your business and manage them for you, or we can just set up your accounts and help you get a strategy together so you can manage them yourself.